Expert Design Assistance

A vector file (AI, EPS, SVG) uses math to draw lines. It stays crisp at any size, unlike a JPEG which gets blurry.

Yes, we offer logo design services. Contact us for a custom quote.

Simple file checks are free. Complex redrawing is a paid service, but you keep the files.

Simple edits, file cleanup, and format conversions usually complete within 24 hours. More complex work like logo creation or full artwork design from scratch takes longer and depends on the scope of the project and how many revision rounds are needed. Providing clear references, examples, and direction at the start reduces back-and-forth and helps move the process faster. Most design delays happen when feedback is vague or arrives late in the process.

A low-resolution image is a common starting point and can often be worked with. If the design is simple enough, we can redraw it as a clean vector file from the image reference. More complex logos with fine gradients or photographic elements may require more cleanup work or original file sourcing from your designer. In most cases, a usable production file can be prepared as long as the design intent is clear.

Yes, files created or cleaned up for your order are yours to keep and use. After production is complete, we can provide the final print-ready files in your preferred format. Keeping these on file makes future reorders faster and reduces preparation time. Having your own production-ready artwork also gives you the flexibility to use it across other print or digital applications.

We can match colors using Pantone references when specific brand standards are provided. If you have a Pantone color code, hex value, or existing printed sample, we use that as the reference during ink mixing and color setup. Exact color accuracy depends on the garment color, fabric type, and print method being used, but we aim to get as close as possible to your brand standards. Providing your color references upfront helps us deliver the most consistent result.

Changes after approval are possible but can delay production and may result in additional costs if setup has already begun. Minor text corrections are sometimes manageable, but structural changes to the design typically require a new approval cycle. The best approach is to review the proof carefully before signing off and raise any concerns at that stage. Locking in the final version before production starts is the most reliable way to avoid delays and extra charges.

A raster file like a JPEG or PNG is made of pixels, which means it can lose sharpness when scaled up beyond its original resolution. A vector file like an AI, EPS, or SVG uses mathematical paths to define shapes, so it scales to any size without losing quality. For screen printing and embroidery, vector files are strongly preferred because they produce clean edges and consistent results. If you only have a raster file, we can often redraw it as a vector as part of our design preparation service.

Not necessarily, but it helps. If your design has different content for the front, back, and sleeve, having separate files for each location reduces confusion and speeds up the setup process. If all locations use the same artwork at different sizes, one file with clear notes on placement and scale for each location is usually sufficient. The clearer your brief, the faster and more accurately we can set up your order for production.